--- description: Detailed reviews on DonorView based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare DonorView with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorView Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/171/membership-management/software) > [DonorView](/software/2068644/donorview) # DonorView Canonical: https://www.getapp.ca/software/2068644/donorview Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/2068644/donorview?page=2) > The ultimate nonprofit management solution for streamlined operations. Track donations, engage donors, run campaigns, and analyze data effortlessly. Empower your mission with ease. > > Verdict: Rated **4.4/5** by 130 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 130 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorView - **Location**: Westborough, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$166.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Monthly pricing based upon number of Constituents. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking Software - Auction Management - CRM Software - Campaign Analytics - Campaign Management Software - Committee Management - Communication Management - Contact Management Software - Contribution Tracking - Credit Card Processing - Customizable Branding - Customizable Fields ## Integrations (1 total) - Double the Donation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software) ## Related Categories - [Membership Management Software](https://www.getapp.ca/directory/171/membership-management/software) - [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software) - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Zeffy](https://www.getapp.ca/software/2046275/zeffy) — 4.8/5 (473 reviews) 3. [Givebutter](https://www.getapp.ca/software/114523/givebutter) — 4.8/5 (871 reviews) 4. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (624 reviews) 5. [Bonterra Network for Good](https://www.getapp.ca/software/2035471/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "I have no idea how we'd be doing this without DonorView." — 5.0/5 > **Jim** | *April 19, 2018* | Paper & Forest Products | Recommendation rating: 9.0/10 > > **Pros**: DonorView is a single repository for everything. Spreadsheets and e-mail are no longer acceptable when a tool like this is available. > > **Cons**: The e-mail newsletter functionality is a little querky. The resulting messages appear very different with different browsers. > > It's a single repository for everything. Spreadsheets and e-mail are no longer acceptable when a tool like this is available. ----- ### "Everything Non-Profits Need in one location" — 5.0/5 > **Francesco** | *October 12, 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: We had Raiser's Edge prior to moving to Donorview. One of the things we like most is the ability to pull reports within seconds and with ease. Raiser's Edge was too complicated when it came to reports. DonorView makes it so simple. > > **Cons**: The thing we like least about the software is the membership feature, but that has nothing to do with how good or bad it is, we just haven't had a reason to use that aspect yet so can't really comment on it beyond that. > > Our experience has been amazing. The support that everyone at DV gives to their clients is amazing and 100000000% better than what we received with the other software we were using. ----- ### "A great concept but not ready for prime time" — 3.0/5 > **Paul** | *October 3, 2018* | Recommendation rating: 3.0/10 > > **Pros**: The idea behind DonorView is great. You keep everything in one place to get a 360-degree view of your constituents and replace all the various individual systems for email, web forms, payments, events, donor tracking, CRM, etc. And you do it at an affordable price. All these features are, in fact, in the system, which is wonderful. It's in the execution things start breaking down. > > **Cons**: When we signed on to DV over a year ago, I knew there were practical problems with the system but hoped they had an aggressive development team which would stay competitive by continually improving the product. By now, it's apparent that they do not have an aggressive development team and appear to be putting almost no effort into improving their product to stay competitive, which is frustrating for the user and makes us worried that the company may fail and leave us hanging. DV obviously doesn't use this system themselves, at least not in the full way it's intended to be used, or I'm sure the more glaring problems would have been solved by now. There is no power-user interface. You can only search for constituent records with a single string across all fields, for example, rather than being able to search for combinations of field values with wildcards. You lose your found set whenever you drill down — extremely frustrating. You cannot edit multiple records at once if you find a widespread problem (although DV will offer to write an ad hoc script for a fee). Constituents can create duplicate records without the system flagging that event for you. Couples with individual records can use a DV campaign page to donate as a couple, creating a third record, and there's no automated way to split that out to the pre-existing records. You can use a "Family" field to create households, but there's no way to tell the system that you want to mail to some of those households as a household (e.g. we have some donors who tell us they want a single mailer every time, yet they don't always donate, purchase, or volunteer as a couple, so there's no automated way to ensure that they get just one mailer — it has to be done manually every time). Also, the email "templates" are not templates, they're just saved emails. Actual templates would be so much easier to work with. DV has effectively locked down certain design choices by preventing override, which is a real pain when their choices are bad, such as a hard-to-read gray font — I had to go in and tinker with the code to stop the system from ignoring my commands to use a darker font. You can't create any conditional auto-completes (e.g. having all new constituent records within certain cities, ZIPs, and counties automatically fill in a Service Area field). The list goes on. In short, DV doesn't really pay attention to the needs of the actual user in the field and they don't seem at all focused on creating a superior product for the end user. > > I'm not looking to switch away from DonorView, simply because it's better than the patchwork of applications we were using and it's in our budget as a non-profit. I'm still holding out hope that DV will start putting some investment into seriously improving their product for the end user, especially for power users who are responsible for maintaining enterprise data. If they don't, I'm worried that the company will go belly up. But for now, I'm sticking with it despite how frustrating the system is to actually use in the real world. ----- ### "It's brought us up to date\!" — 5.0/5 > **Erica** | *September 16, 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of using DonorView has completely helped our organization. It offers everything we needed such as tracking donations, membership, embedding forms onto our website, events, and SO much more. DonorView customized our entire database to fit our organization needs. It's like we have our own personal system that no one else has with all of the custom features DonorView created for us. Whenever we need changes, they do whatever we need with no fees to do so. We are incredibly grateful for how accommodating their customer service is as well. They always get back to us with any questions or requests to make changes to our account. Typically in less that 24 hours. It's great having such a great team to rely on to make sure our organization functions well. > > **Cons**: Initially getting the software there is a lot to learn with certain features. But, DonorView offers great help videos you can watch. If your questions aren't answered in the videos, their customer service is a great plan B and they always get back to you quickly. > > Overall we love DonorView and it has been an excellent addition to the functionality of our organization. ----- ### "What an improvement\!" — 5.0/5 > **Kim** | *October 13, 2020* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: This software was easy to implement and we feel good about how we were able to maintain data integrity in the process. Customer service is excellent--- prompt, accessible and collaborative problem solving. The database is easy to navigate and the DonorView team seems very open to suggestions for enhancements. > > **Cons**: We had struggled a bit with the automated donor recognition letters, but a recent enhancement addressed this issue. We also had some feedback that the peer to peer fundraising pages were less intuitive than our last vendors pages, but, again, this has improved and we had greater success as the year progressed. > > We had become increasingly frustrated with out previous platform in terms of errors, poor customer service and increasing costs. We've experienced the exact opposite with DonorView. The ease of use, data integrity, excellent customer service, affordability and constant enhancement has helped to reinvigorate our fundraising and donor relations efforts. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.ca/software/2068644/donorview?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2068644/donorview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data