---
description: Detailed reviews on Experience.com based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Experience.com with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Experience.com Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Experience.com](/software/2070196/experience-com)

# Experience.com

Canonical: https://www.getapp.ca/software/2070196/experience-com

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Next: [Next page](https://www.getapp.ca/software/2070196/experience-com?page=2)

> Experience.com is a customer experience (CX) suite designed to manage the satisfaction and engagement of customers throughout their journey. With the CX Campaigns, professionals can automate survey requests, personalize outbound campaigns, send anonymous surveys, and more.
> 
> Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 89 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Experience.com

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact Experience.com for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 16 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM Software
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Engagement Tracking
- Feedback Management
- Knowledge Management Software
- Media Monitoring
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics Software
- Real-Time Notifications
- Real-Time Reporting

## Integrations (18 total)

- Agile CRM
- Calendly
- DOMOS
- Denim Social
- Docusign
- HubSpot CRM
- LendingPad
- LinkedIn Learning
- Microsoft Teams
- QQCatalyst
- SalesLoft
- Salesforce Sales Cloud
- Slack
- Smartsheet
- Tableau

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.getapp.ca/directory/873/reputation-management/software)
- [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software)

## Alternatives

1. [Jotform](https://www.getapp.ca/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [SurveySparrow](https://www.getapp.ca/software/111349/surveysparrow) — 4.4/5 (121 reviews)
3. [Weave](https://www.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews)
4. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [Trustpilot](https://www.getapp.ca/software/113149/trustpilot) — 4.5/5 (1202 reviews)

## Reviews

### "Experience review" — 5.0/5

> **Michael** | *March 12, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: the opportunity to get feedback from clients and see how your activity level rates with your peers
> 
> **Cons**: constantly having to sign back in to connect linkedin
> 
> overall, it's a nice tool to have to share with prospective clients.

-----

### "I love Experience" — 5.0/5

> **Russell** | *December 17, 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love how my reviews are shared on social media and helps me rank highly on google.
> 
> **Cons**: it is lacking so far on just a few of the seo areas but i know that is being worked on
> 
> I love using Experience and have been a client for years

-----

### "mixed feelings" — 3.0/5

> **Kim** | *February 7, 2025* | Financial Services Software | Recommendation rating: 6.0/10
> 
> **Pros**: Mostly good for marketing. It helps show that I am a leader in my area.
> 
> **Cons**: When I get a bad review, it does not allow for me to respond.
> 
> It's good and bad. I enjoy the fact that most my reviews are good and it's good for marketing, but I don't like the unfair bad reviews when they happen. Especially when I am not allowed to respond to them.

-----

### "Great Ease of Use\!" — 5.0/5

> **Shannon** | *February 7, 2025* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: I love the ease of navigating the site and that it is well designed.
> 
> **Cons**: I wish I had a better understanding of what the paid upgrade actually does.
> 
> Great\! It’s easy to use, gives me confidence that my online presence is in check, and helps me win at my business\!

-----

### "Good experience" — 4.0/5

> **Bannen** | *March 12, 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: It was a consistent way to reach out to clients for review
> 
> **Cons**: I do not have any negative reviews that I can be done at this time
> 
> Overall, it was a good experience - it helped me with follow up to close clients to get positive reviews

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Page: 1 / 5\
Next: [Next page](https://www.getapp.ca/software/2070196/experience-com?page=2)

## Links

- [View on GetApp](https://www.getapp.ca/software/2070196/experience-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/experience-com/> |
| en-AE | <https://www.getapp.ae/software/2070196/experience-com> |
| en-AU | <https://www.getapp.com.au/software/2070196/experience-com> |
| en-CA | <https://www.getapp.ca/software/2070196/experience-com> |
| en-GB | <https://www.getapp.co.uk/software/2070196/experience-com> |
| en-IE | <https://www.getapp.ie/software/2070196/experience-com> |
| en-NZ | <https://www.getapp.co.nz/software/2070196/experience-com> |
| en-SG | <https://www.getapp.sg/software/2070196/experience-com> |
| en-ZA | <https://www.getapp.za.com/software/2070196/experience-com> |

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